Quality Control
See Full CQC Report 

We at City Care are a family run organisation with the needs of the service user at the heart of what we do. We have a small very close team of staff who work hard to provide quality care. Many of our staff has been with our company a long time and a caring and passionate about the service we deliver.

We consider the individual and they are at the Centre of everything we do, we promote people’s rights and choice and look to enable to individual to maintain or improve their quality of life. We have an excellent reputation as an established care provider in Sunderland for the last 30 years. We pride ourselves in been part of the local community and work closely with a lot of small businesses.

We look for our service to be tailored to the individuals needs and match careers carefully from our highly experienced team. We are developing specialised teams within our communities of local staff who provide the quality of care that you deserve.

We offer a comprehensive range of service see (our services) which aims to maintain individual’s choice, independence. We at City care care for our services user and each other. We pride ourselves on being close teams who work exceptionally well this enables us to provide the quality of care we do. Freedom, quality of life, enables service users to stay at home, safeguard service users, independence.

If you wish to raise an issue / concern:
Gillian Hanson
8 Austin Boulevard
Quay West


We are registered with CQC if you wish to raise an issue::
North East Region floor 4
St Nicholas Building
St Nicholas ST
Tel 0191 233 3310