How to tailor your care package

By calling today on 0191 548 6503 and speaking to one of our friendly team we will create your tailor made care package.

 

Alternatively, you can contact us by emailing katy@citycaresunderland.co.uk 

 

Our experienced team will talk you through what is available and we can arrange a home visit to discuss further. If you wish to do so you can look at our range of services on the website or we can send you information in the post as this is available in various formats.

What happens next?

On our visit we will chat with you regarding your individual care needs. We will establish what you wish to gain from our service and agree a plan with you. If you wish to go ahead with our services we will:

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  • Visit you with an allocated carer to look in more detail at your care plan

  • Assess your care needs and carry out an appropriate risk assessment - This is put in place for your safety and the safety of your care worker

  • Agree the start date of your services

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